Privacy Policy

Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information

When you create an account, purchase services, request a quote, subscribe to our services, or contact us, we may collect:

• Name
• Company name
• Email address
• Phone number
• Billing address
• Business information
• Account login credentials
• Order history
• Communication preferences

Payment Information

Payments are securely processed through Stripe.

We do not store or have access to your complete credit card number.

Payment information is collected and processed by Stripe in accordance with its own Privacy Policy and security standards.

Automatically Collected Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on our website
• Referral websites
• General geographic location
• Cookies and similar technologies

This information helps us improve our website and user experience.

Customer Accounts

Customers may create an account to:

• Purchase services
• Manage subscriptions
• View invoices
• Access order history
• Update account information
• Manage recurring billing

You are responsible for maintaining the confidentiality of your account credentials.

E-commerce Platform Information 

Our website may utilize e-commerce software and related plugins to facilitate online purchases, manage customer accounts, process subscriptions, and maintain order histories.

These systems may securely store information including:

• Customer account details
• Purchase history
• Billing information
• Subscription status
• Download access (if applicable)
• Saved preferences

This information is used solely for operating your account and providing the services you request.

How We Use Your Information

We use your information to:

• Process purchases
• Provide marketing services
• Deliver digital products
• Manage subscriptions
• Process recurring billing
• Respond to inquiries
• Provide customer support
• Improve our website
• Send service-related communications
• Send newsletters or marketing communications (only if you opt in)
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Keep you logged in
• Improve website performance
• Analyze website traffic
• Measure marketing effectiveness

You may disable cookies through your browser settings, although some features of our website may not function properly.

Third-Party Services

We use trusted third-party providers to operate our website, process payments, manage customer accounts, deliver services, analyze website traffic, communicate with customers, and improve our business operations.

These providers may collect or process information on our behalf.

Examples include:

• Stripe (payment processing)
• Website hosting providers
• Email marketing services
• Customer account plugins
• Analytics providers (such as Google Analytics)
• Google Business Profile services
• Security and spam prevention tools

Each provider has its own privacy practices.

Affiliated Printing Services

Certain printed products available through our website may be fulfilled through our affiliated printing website, CdesignsPrint.com.

When purchasing eligible print products, information necessary to process and fulfill your order may be securely shared between Cdesigns Marketing and CdesignsPrint solely for order processing, production, shipping, and customer support.

Both businesses maintain appropriate safeguards to protect customer information.

Payment Processing, Subscriptions & Renewals

Payments are securely processed through Stripe. We do not store or have access to your complete credit card number. Payment information is collected and processed by Stripe in accordance with its own Privacy Policy and security standards.

Certain services offered through our website are billed on a recurring subscription basis. By purchasing a subscription, you authorize Stripe to automatically process recurring payments using your selected payment method according to the billing schedule presented during checkout.

Unless otherwise stated, subscriptions are subject to a minimum 12-month term. Customers may manage eligible payment methods and request cancellation in accordance with our Terms of Service. Cancellation requests will be processed according to the applicable subscription agreement, and any remaining contractual obligations may continue through the end of the required term.

For complete details regarding subscription renewals, cancellations, billing, and refunds, please refer to our Terms of Service.

Artificial Intelligence (AI) Assisted Services

Cdesigns Marketing may utilize artificial intelligence (AI) tools to assist our team in creating marketing content, organizing information, improving workflow efficiency, and enhancing customer services.

AI tools are used to support our human professionals, not replace them, and all final deliverables are reviewed by our team.

Customer information is handled responsibly and is not sold to AI providers or unrelated third parties for marketing purposes.

We take reasonable steps to ensure that confidential client information is protected when utilizing AI-assisted technologies.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no website or electronic transmission can be guaranteed to be completely secure.

Account Security

Customers are responsible for maintaining the confidentiality of their usernames and passwords.

If you believe your account has been accessed without authorization, please contact us immediately.

While we take reasonable security measures to protect customer accounts, users are responsible for safeguarding their login credentials.

Data Retention

We retain information only as long as necessary to:

• Provide our services
• Maintain customer accounts
• Comply with tax and legal obligations
• Resolve disputes
• Enforce agreements

Your Choices

You may:

• Access your account information
• Update your information
• Change your communication preferences
• Cancel recurring subscriptions (subject to our Terms of Service)
• Request deletion of your account where permitted by law

Certain information may need to be retained for legal or accounting purposes.

Children’s Privacy

Our services are intended for businesses and adults.

We do not knowingly collect personal information from children under 13 years of age.

Do Not Track

Our website does not currently respond to browser “Do Not Track” signals.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and other applicable laws, including the right to:

• Request access to personal information we collect
• Request correction of inaccurate information
• Request deletion of certain personal information
• Receive information regarding how your data is used

Requests may be submitted using the contact information below.

International Visitors

Our website is operated from the United States.

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised Effective Date.

Contact Us

If you have questions regarding this Privacy Policy, please contact theteam@cdesignsmarketing.com.